How  do I make an appointment?
Please call Alicia on 0412 930 789 or email alicia@connectpsychology.com.au.  Please leave a detailed message with your name, contact number and some suggested times you may be available to discuss making an appointment. She aims to respond to all enquiries within 24 hours.

Do I need a referral from a GP to see a psychologist?
No, unless you are eligible for a Mental Health Care Plan and would like to use it for this service.

Can I use my private health insurance? 
Yes. Alicia is registered with most major private health insurance companies.

Can I receive Medicare rebates?
Yes. In order to receive rebates, you must first obtain a Mental Health Care Plan and referral letter from any GP and bring it to your first session, (your GP will determine your eligibility for this plan). This will entitle you to receive the Medicare rebate of $84.80 per session for 10 sessions each calender year.

Appointments are available weekdays during the day and after hours.

Payments methods: 
Cash, EFTPOS, Visa, Mastercard.

Cancellation policy: 
It’s understandable there may be times you cannot attend your appointment. Appointments can be rescheduled, however a minimum of 24 hours notice is required for there to be no fee. This allows time to offer another client a session who may be on a waiting list to book in. A cancellation fee will be charged for non-attendance or less than 24 hours notice of cancellation.